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Our Services
are 100% customizable to fit your requirements.
Inbound campaigns
will allow your company to use our professional call agents to answer
any telephone calls, faxes or emails using a script you require. This
means that if there is an overload on the telephone lines during a campaign
that you have, Akkad Call Center can redirect all the extra calls to be
answered by one of our agents. This is crucial in order not to miss on
any calls that could lead to more business.
The Telemarketing
Service was set-up originally to provide our initial services to clients.
The benefits of this service then became apparent to many clients and
was established for clients interested in promoting their services, products
and seminars. It is now one of the major service provided by Akkad Call
Center.
Akkad Call
Center is able to provide you with up-to-date reporting for any of our
activities through our web-enabled applications. This means that you will
be able to watch progress of the work as it happens and get a detailed
final report through the web of all the activities carried out.
Our
Services include:
Total CRM Implementation Service
Direct Telemarketing Campaigns
Outbound and Inbound Campaigns
Web Based Database Management
Remote Client Access and Control
Multilingual Professional Agents
Advanced Telephony Equipment
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